We're here to help you with any questions or concerns. Reach out to our team 24/7.
Our dedicated support team is available around the clock to assist you with account setup, investment questions, technical support, and more.
+44 20 1234 5678
Available 24/7 for urgent inquiries
support@veloxtrades.com
Response within 2 hours
Monday - Friday: 9 AM - 9 PM GMT
Weekend support available
123 Trade Street
London, United Kingdom
EC2V 6JH
We respond to all support requests within 2 hours during business hours. Urgent requests are prioritized and typically receive a response within 30 minutes.
Yes, our support team provides assistance in English, Spanish, French, German, and Mandarin Chinese.
Premium and VIP plan members can schedule calls with their personal account managers. Basic plan members can request callbacks through our support system.
Please have your account email/username ready. For security, we may ask you to verify your identity with additional information.
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